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Engineering people sharing security projects can quote
First of all: to understand the needs of the guests, the location and purpose of the installation monitoring, including the location to be photographed. Only knowing where he wants to erect yourself is counted.
Second: Inquire and determine what solutions the customer uses to achieve the final results and save the time, and explain the actual situation of various cameras. Is the installation of a network of 1 million pixels, 1.3 million pixels or 2 million pixels, or use an analog camera, or use Dahua coaxial 1.3 million or 2 million high-definition camera. Whether it is a normal assembly camera or a branded camera. Maybe someone has said that anyway, guests do not understand what you can install. What effect does the hotel use, what camera is used in the shop, what camera is used by the factory is finally set by us. But you have to understand his true intentions in order to guide the guests to choose. At the same time, the final time of the different programs is different. It is also a reflection of your professionalism that your guests will be settled in order to avoid future disputes. The most important is our responsibility.
Third: guide guests to choose a program and demonstrate the effect of different programs. We usually do a mobile phone remotely for the installed guests who have accumulated. In the process of talking, some guests do not know the effect at all.
So we can guide him to use that solution when he understands his end use. For example, in a small restaurant, where the main cash register is, the important place for me is the passageway, so as not to fear that guests will throw images when they are spending or when accidents occur. And the boss does not want to spend too much, then you can recommend the simulation, save about 7 days. And show mobile phone images to guests, while taking the Dahua 1.3 million coaxial HD to compare. Then take the effect of both sides to analyze the combined costs, focusing on the effectiveness of less talk about the cost. He eventually led him to finalize the plan.
Fourth: confirm the contract and after-sales service. The plan is good to talk about the price, before talking about the price we have to make it clear that our sales, this is the key. Warranty for several years, warranty for a few years, door-to-door time and so on. In fact, most people pay a little more money. It is afraid that the installation is very good, after the money is installed, no one can find it. After the sale is very troublesome. I often get this bad job. So we generally give our guests a promise. For example, we installed a network HD camera warranty for one year and two years warranty. If you solve the problem within 24 hours, you must solve it within 72 hours after 24 hours cannot be solved. The service promise must be written in the contract so that the guests can take a rest.
Fifth: sign a contract, receive a deposit, appropriate courtesy. Even if it is 10 yuan, it will also need to receive a deposit. At the same time, when signing the contract, if you encounter a fraction of 100 yuan, do not let the customer speak and take the initiative to submit a concession. Of course, you also have a budget for your own money and profits.
Sixth: construction and acceptance! According to the requirements for renovation or direct installation, it is best to allow the customer to check things when installing to make sure that you are consistent with his contract description. Our usual customers basically do not look because they are very trustworthy, but we still ask He looked at it and must be careful in the construction process. Because after sales is yours. Construction is not done well. After the sale or your own life. This both troubles and affects the business behind. After the installation, according to the needs of the guests, the site invites guests to check and sign.
Seventh: After acceptance, we will take the initiative to teach guests how to use monitoring and precautions and leave floor plans for guests. The video used for surveillance varies in usage, so be sure to teach guests. At the same time, use a mobile phone to do a remote one-time remote.
To sum up, it is only used in personal practical work. Of course, large projects cannot be copied. It would be my greatest relief to have a little help in interviewing guests.